Terms and Conditions
Last updated: July 9, 2025
Please read these terms and conditions carefully before using our Service.
Interpretation and Definitions
Interpretation
The words with the initial letter capitalized have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.
Definitions
- Country: Bangladesh
- Company: Care Guide, located at:
- Rupayan Shelford, Plot No #23/6, Block #B, Mirpur Rd 1207, Dhaka, Bangladesh
- Green Delta AIMS Tower, 51 Bir Uttam AK Khandakar Rd, Dhaka 1212
- Device: Any device that can access the Service such as a computer, mobile phone, or digital tablet.
- Service: The Website or any other platform offered by the Company.
- Terms and Conditions: These terms that govern your use of the Service.
- Website: https://careguidebd.com
- You: The individual accessing or using the Service, or the company/legal entity on behalf of which such individual is accessing or using the Service.
Acknowledgment
These Terms and Conditions govern the use of our Service and constitute the agreement between You and the Company.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms and our Privacy Policy. If you disagree with any part of the terms, you may not access the Service.
You confirm that you are over the age of 18. The Service is not intended for use by individuals under 18.
SMS Terms & Conditions
These Terms apply to SMS/text messaging services provided by Care Guide. By opting in, you agree to receive messages under these conditions.
1. SMS Consent
We do not share your phone number with third parties for marketing. Your data remains secure with us.
2. Types of SMS Communications
If you opt-in, you may receive:
- Appointment reminders
- Follow-up messages
- Billing/account notifications
Example: “Reminder: Your home care visit is scheduled for [Date] at [Time]. Reply STOP to opt out.”
3. Message Frequency
You may receive up to 2 messages per week depending on your interactions.
4. Messaging Fees
Standard message and data rates may apply according to your mobile carrier.
5. Opt-In Methods
- Verbal agreement
- Online forms
- Paper consent forms
6. Opt-Out Methods
Reply "STOP" to any message or contact us to opt out.
7. Help & Support
Text "HELP" for assistance or contact:
- Email: info@careguidebd.com
- Phone: +88 01711 923 320
- Website: https://careguidebd.com/contact
8. Standard Disclosures
Message and data rates may apply.
Text "STOP" to cancel.
Text "HELP" for support.
Message frequency may vary.
Links to Other Websites
Our Service may link to third-party websites not owned or controlled by Care Guide. We are not responsible for the content or privacy practices of those websites. Please review their terms and policies independently.
Termination
We may suspend or terminate your access to the Service without notice if you violate these Terms. Upon termination, your right to use the Service ends immediately.
Limitation of Liability
Care Guide’s liability shall be limited to Company Policy if no amount has been paid through the Service. We are not liable for any indirect or consequential damages.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided "AS IS" without warranties of any kind. We do not guarantee uninterrupted access, accuracy, or reliability of the Service.
Governing Law
These Terms are governed by the laws of Bangladesh.
Dispute Resolution
If you have any concerns or disputes, please contact us first at info@careguidebd.com.
Severability and Waiver
Severability
If any provision is found invalid, the remaining provisions will remain in effect.
Waiver
Failure to enforce a right or term does not waive that right.
Contact Us
Care Guide
📍 Rupayan Shelford, Plot No #23/6, Block #B, Mirpur Rd 1207, Dhaka, Bangladesh
📍 Green Delta AIMS Tower, 51 Bir Uttam AK Khandakar Rd, Dhaka 1212 📧 Email: info@careguidebd.com
📞 Phone: +88 01711 923 320
🌐 Website: https://careguidebd.com
